Most of my regular customers are wonderful. Kind, pleasant, loyal, and they keep us in business. Even the ones that are a PITA from time to time are tolerable and at the end of the day, I really appreciate them.
However, there are a few regulars who get under my skin for one reason only: they can't seem to pry their cell phones from their ear. In fact, one lady has YET to come into the store and complete a transaction without talking on her phone.
I understand that there are some phone conversations that can't wait - your daughter is sick at school, your wife's car broke down, etc. But picking up the phone in the middle of a transaction with a conversation like this could probably wait until you pull away from the drive thru:
"Heeeeeeeeeeeeeeeeeeeeeey! Ohmigod, you HAVE to tell me what you want for your birthday...NooOoOoo...I HAVE to get you something! SERIOUSLY, though...honestly, it's coming up SO FAST!!!!"
You know what this says to me? It is your desperate cry for attention; an outward message to the world that whines, "I'm important! LOOK! I have people to talk to!"
Ridiculous.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment